We prepared this list of Frequently Asked Questions to address concerns about the cancellation of Capital Ringers and Bay2Bay operations due to the COVID-19 health emergency.
If you have any additional questions, please contact us at info@capitalringers.org.
What will happen with the venues which have been reserved for Spring 2020?
All venues will be directly contacted about the cancellation by Judy Peterson, Venue Committee Chair. She will offer options for future bookings for dates available in upcoming seasons.
What will happen with Program Ads which have been purchased?
Advertisers will be offered two options: (1) Capital Ringers will retain the advertisement for our 2020 Holiday Program, or (2) Capital Ringers will refund the money upon request and we will contact you again in the Fall. Capital Ringers will be contacting every advertiser to ask their preference, and again thank them for their support. Please email info@capitalringers.org if you need to reach us sooner.
What will happen with tickets that have been purchased?
Refunds are available depending on how the reservations were made. Patrons who purchased through Brown Paper Tickets will receive refunds directly from that website. Milton Theater as announced that an email will be sent to all ticket holders, offering options of transferring the tickets to our December 12 Christmas show there; receiving an e-gift card; or receiving a refund.
If anyone does not receive a refund in an appropriate amount of time, please email info@capitalringers.org, and we will contact the vendor on your behalf.
Additional information will be added as questions are submitted. Thank you for your patronage and your patience. Stay Well!
